7.1.4 stuck in an update loop

I think this is a bug. Every time I start Topaz Video AI I get a message of a “new” version and whether to install. When I try to install it it goes to a program application where I can choose to “repair” or “uninstall”. Repairing does not install the new update.

My system is a Windows 11 desktop with a Radeon 6600 GPU.

Here is the log entry from the last login:
2025-10-16 20-12-26.422 Thread: 1744 Info Setup logging for Topaz Video AI 7.1.4
2025-10-16 20-12-26.422 Thread: 1744 Info ******************** START USER SETTINGS ********************
NB: Had to delete the first ~40% of this as the message got too big.

2025-10-16 20-12-29.832 Thread: 1744 Critical editVideoInput::Video info not found for uid 0
2025-10-16 20-12-29.832 Thread: 1744 Info —> handleUpdateInfo( 0 )
2025-10-16 20-12-29.832 Thread: 1744 Warning qrc:/videomanager/TVideoManagerPane.qml:1363: TypeError: Value is undefined and could not be converted to an object
2025-10-16 20-12-29.976 Thread: 1744 Warning qrc:/filters/views/enhancement/EnhancementFilterView.qml:599:17: QML XRoundedTabButton: Binding loop detected for property “width”
2025-10-16 20-12-29.976 Thread: 1744 Warning qrc:/filters/views/enhancement/EnhancementFilterView.qml:612:17: QML XTabButton: Binding loop detected for property “width”
2025-10-16 20-12-29.976 Thread: 1744 Warning qrc:/filters/views/enhancement/EnhancementFilterView.qml:586:9: QML TabBar: Binding loop detected for property “implicitWidth”
2025-10-16 20-12-29.976 Thread: 1744 Warning qrc:/filters/views/enhancement/EnhancementFilterView.qml:625:17: QML XRoundedTabButton: Binding loop detected for property “width”
2025-10-16 20-12-29.976 Thread: 1744 Warning qrc:/filters/views/enhancement/EnhancementFilterView.qml:586:9: QML TabBar: Binding loop detected for property “implicitWidth”
2025-10-16 20-12-29.976 Thread: 1744 Warning qrc:/filters/views/enhancement/EnhancementFilterView.qml:586:9: QML TabBar: Binding loop detected for property “implicitWidth”
2025-10-16 20-12-29.976 Thread: 1744 Warning qrc:/filters/views/enhancement/EnhancementSlidersView.qml:82:21: QML XRoundedTabButton: Binding loop detected for property “width”
2025-10-16 20-12-29.976 Thread: 1744 Warning qrc:/filters/views/enhancement/EnhancementSlidersView.qml:93:21: QML XRoundedTabButton: Binding loop detected for property “width”
2025-10-16 20-12-29.976 Thread: 1744 Warning qrc:/filters/views/enhancement/EnhancementSlidersView.qml:67:13: QML TabBar: Binding loop detected for property “implicitWidth”
2025-10-16 20-12-29.976 Thread: 1744 Warning qrc:/filters/views/enhancement/EnhancementSlidersView.qml:82:21: QML XRoundedTabButton: Binding loop detected for property “width”
2025-10-16 20-12-29.976 Thread: 1744 Warning qrc:/filters/views/enhancement/EnhancementSlidersView.qml:93:21: QML XRoundedTabButton: Binding loop detected for property “width”
2025-10-16 20-12-29.976 Thread: 1744 Warning qrc:/filters/views/enhancement/EnhancementSlidersView.qml:67:13: QML TabBar: Binding loop detected for property “implicitWidth”
2025-10-16 20-12-29.984 Thread: 1744 Warning QVariant::load: unable to load type 39.
2025-10-16 20-12-29.984 Thread: 1744 Warning QVariant::load: unable to load type 39.
2025-10-16 20-12-29.984 Thread: 1744 Warning qrc:/services/Services.qml:14:18: QML AppSettings: The Settings type from Qt.labs.settings is deprecated and will be removed in a future release. Please use the one from QtCore instead.
2025-10-16 20-12-30.296 Thread: 1744 Warning qrc:/startup/WelcomePage.qml:56:5: QML Connections: Detected function “onNumSourcesChanged” in Connections element. This is probably intended to be a signal handler but no signal of the target matches the name.
2025-10-16 20-12-30.304 Thread: 1744 Warning qrc:/elements/ErrorBox.qml:13:5: QML ErrorBox: Binding loop detected for property “height”
2025-10-16 20-12-30.309 Thread: 1744 Warning qrc:/elements/ErrorBox.qml:13:5: QML ErrorBox: Binding loop detected for property “height”
2025-10-16 20-12-30.336 Thread: 1744 Warning qrc:/elements/DescriptionListDelegate.qml:93:9: QML IconImage: Cannot open: qrc:/elements/Apollo
2025-10-16 20-12-30.337 Thread: 1744 Warning qrc:/elements/DescriptionListDelegate.qml:93:9: QML IconImage: Cannot open: qrc:/elements/Apollo Fast
2025-10-16 20-12-30.338 Thread: 1744 Warning qrc:/elements/DescriptionListDelegate.qml:93:9: QML IconImage: Cannot open: qrc:/elements/Chronos
2025-10-16 20-12-30.340 Thread: 1744 Warning qrc:/elements/DescriptionListDelegate.qml:93:9: QML IconImage: Cannot open: qrc:/elements/Chronos Fast
2025-10-16 20-12-30.340 Thread: 1744 Warning qrc:/elements/DescriptionListDelegate.qml:93:9: QML IconImage: Cannot open: qrc:/elements/Aion
2025-10-16 20-12-30.342 Thread: 1744 Warning WonderStyle.pointSize() is deprecated. Please define all text according to pixel size instead.
2025-10-16 20-12-30.342 Thread: 1744 Warning WonderStyle.pointSize() is deprecated. Please define all text according to pixel size instead.
2025-10-16 20-12-30.558 Thread: 1744 Warning qrc:/videomanager/TVideoManagerPane.qml:1190:29: QML IconImage: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
2025-10-16 20-12-30.563 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:884:9: QML QQuickItem: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
2025-10-16 20-12-30.628 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:884:9: QML QQuickItem: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
2025-10-16 20-12-30.643 Thread: 1744 Warning qrc:/videoplayer/DualPlayerPane.qml:474:12: QML LiveExportOverlay: Cannot anchor to an item that isn’t a parent or sibling.
2025-10-16 20-12-30.652 Thread: 1744 Warning qrc:/videoplayer/DualPlayerPane.qml:400:13: QML LiveExportOverlay: Cannot anchor to an item that isn’t a parent or sibling.
2025-10-16 20-12-30.663 Thread: 1744 Warning qrc:/videomanager/ExportsPage.qml:119: TypeError: Cannot read property ‘uid’ of undefined
2025-10-16 20-12-30.676 Thread: 1744 Critical editVideoInput::Video info not found for uid 0
2025-10-16 20-12-30.676 Thread: 1744 Info —> handleUpdateInfo( 0 )
2025-10-16 20-12-30.676 Thread: 1744 Warning qrc:/videomanager/TVideoManagerPane.qml:1363: TypeError: Value is undefined and could not be converted to an object
2025-10-16 20-12-30.737 Thread: 1744 Info os is mac false chip aplsilicon false
2025-10-16 20-12-30.764 Thread: 1744 Warning qrc:/TMainApp.qml:36:1: QML TMainApp: Conflicting properties ‘visible’ and ‘visibility’
2025-10-16 20-12-30.896 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:884:9: QML QQuickItem: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
2025-10-16 20-12-31.013 Thread: 1744 Info Reading encoders from file “C:\ProgramData\Topaz Labs LLC\Topaz Video AI\models/video-encoders.json”
2025-10-16 20-12-31.014 Thread: 1744 Info Reading audio codecs from file “C:\ProgramData\Topaz Labs LLC\Topaz Video AI\models/audio-codecs.json”
2025-10-16 20-12-31.014 Thread: 1744 Info Reading model recommendation rules from “C:\ProgramData\Topaz Labs LLC\Topaz Video AI\models/model-recommendation-rules.json”
2025-10-16 20-12-31.017 Thread: 1744 Info TVAI_MODEL_DIR, veaiDataFolder C:\ProgramData\Topaz Labs LLC\Topaz Video AI\models
2025-10-16 20-12-31.017 Thread: 1744 Info [AuthService] checking status
2025-10-16 20-12-31.018 Thread: 10936 Info ------------Start Storage Information-----------
2025-10-16 20-12-31.019 Thread: 10936 Info STORAGE: QStorageInfo(“C:/”, type=NTFS, device=“\?\Volume{a2685ac6-c0d5-44f9-ae3b-dd4542fcbed1}" [ready], bytesTotal=1999521181696, bytesFree=174359306240, bytesAvailable=174359306240) readOnly: false blockSize: 4096
2025-10-16 20-12-31.019 Thread: 10936 Info STORAGE: QStorageInfo(“D:/”, type=NTFS, name=“450GB”, device=”\?\Volume{9e1d4830-0000-0000-0000-100000000000}" [ready], bytesTotal=512108785664, bytesFree=213640859648, bytesAvailable=213640859648) readOnly: false blockSize: 4096
2025-10-16 20-12-31.019 Thread: 10936 Info STORAGE: QStorageInfo(“E:/”, type=NTFS, name=“8TB-B”, device=“\?\Volume{7ccb6269-d91b-45e1-8ed8-2e81ae5e31d2}” [ready], bytesTotal=8001427599360, bytesFree=1481416642560, bytesAvailable=1481416642560) readOnly: false blockSize: 4096
2025-10-16 20-12-31.019 Thread: 10936 Info ------------End Storage Information-----------
2025-10-16 20-12-31.021 Thread: 1744 Info started process with program: “C:/Program Files/Topaz Labs LLC/Topaz Video AI/login”
2025-10-16 20-12-31.021 Thread: 1744 Info [AuthService] loginProgramInterface.checkStatus() called
2025-10-16 20-12-31.022 Thread: 1744 Info [Amplitude] Sending lab request
2025-10-16 20-12-31.048 Thread: 1744 Info [Amplitude] request id: “{af2fbb82-c9f6-481d-bebe-8734ea378042}”
2025-10-16 20-12-31.048 Thread: 1744 Info [Amplitude] Waiting for response…
2025-10-16 20-12-31.244 Thread: 1744 Info [Amplitude] Request completed.
2025-10-16 20-12-31.244 Thread: 1744 Info TEventTracker Received features {“gigapixel-subscriptions”:{“evaluationId”:“148551469982_1760638088693_6051”,“key”:“on”},“headerhelp”:{“evaluationId”:“148551469982_1760638088693_6051”,“key”:“on”},“local-wonder-model”:{“evaluationId”:“148551469982_1760638088693_6051”,“key”:“on”},“subscriptions”:{“evaluationId”:“148551469982_1760638088693_6051”,“key”:“on”},“videoai-subscriptions”:{“evaluationId”:“148551469982_1760638088693_6051”,“key”:“on”},“welcomemodal”:{“evaluationId”:“148551469982_1760638088693_6051”,“key”:“on”}}
2025-10-16 20-12-31.246 Thread: 1744 Warning could not set state for main video
2025-10-16 20-12-31.246 Thread: 1744 Warning qrc:/videomanager/tabs/TabManager.qml:362:5: QML TabModel: Binding loop detected for property “currentTabs”
2025-10-16 20-12-31.271 Thread: 1744 Warning qrc:/filters/views/export/ExportFilterView.qml:32:5: QML ExportFilterViewModel: Binding loop detected for property “selectedEncoder”
2025-10-16 20-12-31.288 Thread: 1744 Info Loading project: C:/Users/Andreas/Documents/Topaz VideoAI Projects/Rimorama/project.tvai
2025-10-16 20-12-31.289 Thread: 1744 Info —> handleUpdateInfo( 820484067 )
2025-10-16 20-12-31.290 Thread: 1744 Info Sending tracking event: “Project Loaded”
2025-10-16 20-12-31.416 Thread: 1744 Info Identified legacy preset values in: 4x slow motion
2025-10-16 20-12-31.416 Thread: 1744 Info Identified legacy preset values in: 8x super slow motion
2025-10-16 20-12-31.416 Thread: 1744 Info Identified legacy preset values in: Auto crop stabilization
2025-10-16 20-12-31.417 Thread: 1744 Info Identified legacy preset values in: Convert to 60 fps
2025-10-16 20-12-31.417 Thread: 1744 Info Identified legacy preset values in: Deinterlace and upscale to FHD
2025-10-16 20-12-31.418 Thread: 1744 Info Identified legacy preset values in: Film Stock 4K Light
2025-10-16 20-12-31.418 Thread: 1744 Info Identified legacy preset values in: Film Stock 4K Medium
2025-10-16 20-12-31.431 Thread: 1744 Info Identified legacy preset values in: Upscale to 4K
2025-10-16 20-12-31.431 Thread: 1744 Info Identified legacy preset values in: Upscale to 4K and convert to 60 fps
2025-10-16 20-12-31.432 Thread: 1744 Info Identified legacy preset values in: Upscale to FHD
NetworkRequestManager::handleCheckDownload
NetworkRequestManager::handleCheckDownload result: 200
NetworkRequestManager::handleCheckDownload: ETag: “c610102cd369abb0dda0b9dd134d3297-19”
NetworkRequestManager::handleCheckDownload: Content-Length: 3800519527
NetworkRequestManager::handleCheckDownload
video/status Response status: 200
video/status Response body: {“isAvailable”:true,“availabilityMessage”:“System is available”,“supportedModels”:[“aaa-9”,“ahq-12”,“alq-13”,“alqs-2”,“amq-13”,“amqs-2”,“apf-2”,“apo-8”,“chf-3”,“chr-2”,“ddv-3”,“dtd-4”,“dtds-2”,“dtv-4”,“dtvs-2”,“gcg-5”,“ghq-5”,“iris-2”,“iris-3”,“nxf-1”,“nxl-1”,“nyx-3”,“prob-4”,“rhea-1”,“sl-1”,“slc-1”,“slf-1”,“slm-1”,“thd-3”,“thf-4”,“thm-2”,“wonder-1”],“isFrameInterpolationSupported”:true}
Response in JSON format:
{
“availabilityMessage”: “System is available”,
“isAvailable”: true,
“isFrameInterpolationSupported”: true,
“supportedModels”: [
“aaa-9”,
“ahq-12”,
“alq-13”,
“alqs-2”,
“amq-13”,
“amqs-2”,
“apf-2”,
“apo-8”,
“chf-3”,
“chr-2”,
“ddv-3”,
“dtd-4”,
“dtds-2”,
“dtv-4”,
“dtvs-2”,
“gcg-5”,
“ghq-5”,
“iris-2”,
“iris-3”,
“nxf-1”,
“nxl-1”,
“nyx-3”,
“prob-4”,
“rhea-1”,
“sl-1”,
“slc-1”,
“slf-1”,
“slm-1”,
“thd-3”,
“thf-4”,
“thm-2”,
“wonder-1”
]
}
CloudAPI::handleCheckProductPrice
CloudAPI::handleCheckProductPrice
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/LiveExportOverlay.qml:131: TypeError: Cannot read property ‘status’ of undefined
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/LiveExportOverlay.qml:123: TypeError: Cannot read property ‘status’ of undefined
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/LiveExportOverlay.qml:68: TypeError: Cannot read property ‘status’ of undefined
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/LiveExportOverlay.qml:92: TypeError: Cannot read property ‘status’ of undefined
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/LiveExportOverlay.qml:131: TypeError: Cannot read property ‘status’ of undefined
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/LiveExportOverlay.qml:123: TypeError: Cannot read property ‘status’ of undefined
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/LiveExportOverlay.qml:68: TypeError: Cannot read property ‘status’ of undefined
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/LiveExportOverlay.qml:87: TypeError: Cannot read property ‘status’ of undefined
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/TPreviewControls.qml:239:25: Unable to assign [undefined] to int
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/filters/views/videosettings/VideoSettingsViewModel.qml:74: TypeError: Cannot read property ‘isStarlightmini’ of undefined
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/elements/AccountTokenMenu.qml:18:5: Unable to assign [undefined] to QString
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/WonderUI/WonderUI/elements/WDialog.qml:32: TypeError: Cannot read property ‘height’ of null
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/WonderUI/WonderUI/elements/WDialog.qml:31: TypeError: Cannot read property ‘width’ of null
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/DualPlayerPane.qml:104: TypeError: Cannot read property ‘status’ of undefined
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/DualPlayerPane.qml:514:9: Unable to assign [undefined] to double
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/DualPlayerPane.qml:613:9: Unable to assign [undefined] to double
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/DualPlayerPane.qml:83: TypeError: Cannot read property ‘status’ of undefined
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videomanager/ExportsPage.qml:555: TypeError: Cannot read property ‘uid’ of undefined
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:822:33: Unable to assign [undefined] to bool
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:834:33: Unable to assign [undefined] to bool
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:850:33: Unable to assign [undefined] to bool
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:964:13: Unable to assign [undefined] to bool
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:951:9: Unable to assign Slider_QMLTYPE_472 to QQuickAnchorLine
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/TVideoPane.qml:58:5: Unable to assign [undefined] to QString
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/TPreviewInfoOverlay.qml:65: TypeError: Cannot read property ‘video’ of null
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/TPreviewInfoOverlay.qml:65: TypeError: Cannot read property ‘video’ of null
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:822:33: Unable to assign [undefined] to bool
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:834:33: Unable to assign [undefined] to bool
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:850:33: Unable to assign [undefined] to bool
2025-10-16 20-12-32.097 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:964:13: Unable to assign [undefined] to bool
2025-10-16 20-12-32.098 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:951:9: Unable to assign Slider_QMLTYPE_472 to QQuickAnchorLine
2025-10-16 20-12-32.098 Thread: 1744 Warning qrc:/WonderUI/WonderUI/elements/WToast.qml:50:13: Unable to assign [undefined] to QString
2025-10-16 20-12-32.098 Thread: 1744 Warning qrc:/WonderUI/WonderUI/elements/WDialog.qml:32: TypeError: Cannot read property ‘height’ of null
2025-10-16 20-12-32.098 Thread: 1744 Warning qrc:/WonderUI/WonderUI/elements/WDialog.qml:31: TypeError: Cannot read property ‘width’ of null
2025-10-16 20-12-32.098 Thread: 1744 Warning qrc:/filters/views/hdr/HDRFilterView.qml:100:17: Unable to assign [undefined] to QString
2025-10-16 20-12-32.098 Thread: 1744 Warning qrc:/filters/views/hdr/HDRFilterView.qml:107:17: Unable to assign [undefined] to int
2025-10-16 20-12-32.098 Thread: 1744 Warning qrc:/filters/views/hdr/HDRFilterView.qml:127:17: Unable to assign [undefined] to QString
2025-10-16 20-12-32.098 Thread: 1744 Warning qrc:/filters/views/hdr/HDRFilterView.qml:134:17: Unable to assign [undefined] to int
2025-10-16 20-12-32.098 Thread: 1744 Warning qrc:/AppDialogs.qml:391: ReferenceError: Overlay is not defined
2025-10-16 20-12-32.098 Thread: 1744 Warning qrc:/WonderUI/WonderUI/dialogs/WActivationDialog.qml:423:21: Unable to assign QSizeF to int
2025-10-16 20-12-32.098 Thread: 1744 Warning qrc:/AppDialogs.qml:406: ReferenceError: Overlay is not defined
2025-10-16 20-12-32.098 Thread: 1744 Warning qrc:/AppDialogs.qml:625: ReferenceError: Overlay is not defined
2025-10-16 20-12-32.098 Thread: 1744 Warning qrc:/AppDialogs.qml:630: ReferenceError: Overlay is not defined
2025-10-16 20-12-32.098 Thread: 1744 Warning qrc:/preferences/AppSettings.qml:100: TypeError: Property ‘urlToSTring’ of object [object Object] is not a function
2025-10-16 20-12-32.240 Thread: 1744 Warning qrc:/videomanager/ExportsPage.qml:119: TypeError: Cannot read property ‘uid’ of undefined
2025-10-16 20-12-32.240 Thread: 1744 Warning qrc:/videomanager/ExportsPage.qml:555: TypeError: Cannot read property ‘uid’ of undefined
NetworkRequestManager::handleCheckDownload result: 404
NetworkRequestManager::handleCheckDownload
NetworkRequestManager::handleCheckDownload result: 200
NetworkRequestManager::handleCheckDownload: ETag: “2897b5e1d2ae6495ede42995add88240”
NetworkRequestManager::handleCheckDownload: Content-Length: 8265101
2025-10-16 20-12-32.550 Thread: 3732 Info /checkProductPrice Connected to cloud API.
2025-10-16 20-12-32.550 Thread: 3732 Info Thread is alive, 1 requests.
CloudAPI::handleCheckProductPrice
CloudAPI::handleCheckProductPrice
2025-10-16 20-12-33.023 Thread: 3732 Info /checkProductPrice Connected to cloud API.
2025-10-16 20-12-33.024 Thread: 3732 Info Thread is alive, 0 requests.
CloudAPI::handleSetAuth eyJhbGciOiJSUzI1NiIsInR5cCI6Ik
CloudAPI::Slot::setAuth finished.
/auth/features Response status: 200
CloudAPI::Handling request
CloudAPI::handleCheckTokens
CloudAPI::handleCheckTokenseyJhbGciOiJSUzI1NiIsInR5cCI6Ik
2025-10-16 20-12-33.572 Thread: 1744 Warning qrc:/elements/ErrorBox.qml:13:5: QML ErrorBox: Binding loop detected for property “height”
2025-10-16 20-12-33.573 Thread: 1744 Info [AuthService] Logged in as andreas.hellebust@gmail.com
2025-10-16 20-12-33.573 Thread: 1744 Info [AuthService] License expiration 2026-09-05
2025-10-16 20-12-33.573 Thread: 1744 Info [AuthService] Account tier personal
2025-10-16 20-12-33.576 Thread: 1744 Info Checking for updates with license date QDateTime(2026-09-05 00:00:00.000 W. Europe Summer Time Qt::LocalTime)
2025-10-16 20-12-33.578 Thread: 1744 Info Checking for updates at: “https://api.topaz-labs.net/v2/app_state/unauthed”
2025-10-16 20-12-33.578 Thread: 1744 Info Params: QMap((“app_build_type”, QVariant(QString, “RELEASE”))(“app_cname”, QVariant(QString, “VIDEO”))(“app_version”, QVariant(QString, “7.1.4”))(“arch”, QVariant(QString, “x86_64”))(“cpu_supports_avx”, QVariant(QString, “true”))(“email_mac”, QVariant(QByteArray, “b8a7182b69775b4822a3ae35a82448c11203eba302e5fd7fc8a68a858657dd64”))(“license_expiration_datetime”, QVariant(QDateTime, QDateTime(2025-10-16 20:12:33.578 W. Europe Summer Time Qt::LocalTime)))(“os_type”, QVariant(QString, “windows”))(“os_version”, QVariant(QString, “10.0”))(“supports_patch”, QVariant(QString, “true”))(“user_email”, QVariant(QString, “andreas.hellebust@gmail.com”)))
2025-10-16 20-12-33.578 Thread: 1744 Info Sending tracking event: “Auth State Changed”
2025-10-16 20-12-33.620 Thread: 1744 Info Sending tracking event: “Application Started”
/video/status/trials/ res: 200
Response in JSON format:
{
“diffusion”: {
“allowed”: true,
“recentRequests”: ,
“remaining”: 3,
“retryAfter”: 0
}
}
setting retry time
CloudAPI::Slot::CheckTokens
2025-10-16 20-12-34.098 Thread: 1744 Info Found 2 new app versions
2025-10-16 20-12-34.098 Thread: 1744 Info Adding update 0 : “7.1.5” , owned: true
2025-10-16 20-12-34.098 Thread: 1744 Info Adding update 1 : “9.9.9” , owned: true
2025-10-16 20-12-34.098 Thread: 1744 Info Update check response: true true
2025-10-16 20-12-34.322 Thread: 3732 Info /checkTokens Connected to cloud API.
Response in JSON format:
{
“available_credits”: 0,
“reserved_credits”: 0,
“total_credits”: 0
}
Emitting 0, 0, 0
2025-10-16 20-12-34.322 Thread: 3732 Info Thread is alive, 0 requests.
2025-10-16 20-12-51.566 Thread: 1744 Warning Both point size and pixel size set. Using pixel size.
2025-10-16 20-13-31.307 Thread: 1744 Warning QVariant::save: unable to save type ‘QObject*’ (type id: 39).

2025-10-16 20-13-54.583 Thread: 1744 Warning qrc:/videoplayer/TPreviewInfoOverlay.qml:65: TypeError: Cannot read property ‘video’ of null
2025-10-16 20-13-54.583 Thread: 1744 Warning qrc:/videoplayer/TPreviewInfoOverlay.qml:65: TypeError: Cannot read property ‘video’ of null
2025-10-16 20-13-54.583 Thread: 1744 Warning could not set state for main video
2025-10-16 20-13-54.584 Thread: 1744 Warning qrc:/videomanager/tabs/TabManager.qml:362:5: QML TabModel: Binding loop detected for property “currentTabs”
2025-10-16 20-13-54.585 Thread: 1744 Warning qrc:/videoplayer/TPreviewInfoOverlay.qml:65: TypeError: Cannot read property ‘video’ of null
2025-10-16 20-13-54.589 Thread: 1744 Warning qrc:/videoplayer/TPreviewInfoOverlay.qml:65: TypeError: Cannot read property ‘video’ of null
2025-10-16 20-13-54.593 Thread: 1744 Warning qrc:/filters/views/export/ExportFilterView.qml:32:5: QML ExportFilterViewModel: Binding loop detected for property “selectedEncoder”
2025-10-16 20-13-54.607 Thread: 1744 Warning qrc:/videomanager/TVideoManagerPane.qml:1190:29: QML IconImage: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
2025-10-16 20-13-54.607 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:884:9: QML QQuickItem: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
2025-10-16 20-13-55.082 Thread: 1744 Warning QVariant::save: unable to save type ‘QObject*’ (type id: 39).

2025-10-16 20-14-09.634 Thread: 5676 Warning Device loss detected in Present()
2025-10-16 20-14-09.634 Thread: 5676 Warning Graphics device lost, cleaning up scenegraph and releasing RHI
2025-10-16 20-14-46.516 Thread: 1744 Warning qrc:/videoplayer/TPreviewInfoOverlay.qml:65: TypeError: Cannot read property ‘video’ of null
2025-10-16 20-14-46.516 Thread: 1744 Warning qrc:/videoplayer/TPreviewInfoOverlay.qml:65: TypeError: Cannot read property ‘video’ of null
2025-10-16 20-14-46.516 Thread: 1744 Warning could not set state for main video
2025-10-16 20-14-46.516 Thread: 1744 Warning qrc:/videomanager/tabs/TabManager.qml:362:5: QML TabModel: Binding loop detected for property “currentTabs”
2025-10-16 20-14-46.516 Thread: 1744 Warning qrc:/videoplayer/TPreviewInfoOverlay.qml:65: TypeError: Cannot read property ‘video’ of null
2025-10-16 20-14-46.519 Thread: 1744 Warning qrc:/videoplayer/TPreviewInfoOverlay.qml:65: TypeError: Cannot read property ‘video’ of null
2025-10-16 20-14-46.536 Thread: 1744 Warning qrc:/filters/views/export/ExportFilterView.qml:32:5: QML ExportFilterViewModel: Binding loop detected for property “selectedEncoder”
2025-10-16 20-14-46.538 Thread: 1744 Info Sending tracking event: “Project created”
2025-10-16 20-14-46.543 Thread: 1744 Warning qrc:/videomanager/TVideoManagerPane.qml:1190:29: QML IconImage: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
2025-10-16 20-14-46.543 Thread: 1744 Warning qrc:/videoplayer/timeline/TimelineScrubBarView.qml:884:9: QML QQuickItem: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
2025-10-16 20-14-46.555 Thread: 1744 Warning qrc:/elements/ProjectItem.qml:71:13: Unable to assign [undefined] to QString
2025-10-16 20-14-46.558 Thread: 5844 Warning Device loss detected in Present()
2025-10-16 20-14-46.558 Thread: 5844 Warning Graphics device lost, cleaning up scenegraph and releasing RHI
2025-10-16 20-14-47.036 Thread: 1744 Warning QVariant::save: unable to save type ‘QObject*’ (type id: 39).

This is a known issue and was patched in version 7.1.5 to clear the update notifications that were not clearing. Use the link below to download and install the latest release of Video AI and overwrite the 7.1.4 release.

Video AI | 7.1.5 | Windows

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