5.2.3 Error after upscaling

Video AI Bugs and Issues
1

[If you are posting a new bug, please include the following]

  1. Since yesterday nearly all upscales fail; the process reaches 100 % and then an unspecified “Error” appears and the video file gets deleted.
  2. Your system profile
  3. Your log files (Help > Logging > Get Logs for Support)
  4. Any screenshots as necessary

[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]

  1. logsForSupport.zip (37.6 MB)
2

It looks like you are running into some errors when the file is trying to finish and wrap up.

Try swapping the Audio Mode to Convert from Copy since your videos have multiple audio and subtitle tracks and sometimes they can cause issues when closing the file out for the export.

3

I’ll try it with the audio mode set to “none”.

One test I did last night worked; I set the timeline to not render to the last frame.

4

So… setting audio to “none” did not work.

Skipping the last frame does work.

This is odd, and never happened before.

5

That is odd, almost points to an issue with closing out the file with the last frame or something that produces an error.

6

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