4k upscale losing frames

[homero.olivetto]

I’ve noticed that many of my upscaled clips are missing one frame at the end. I’m currently upscaling a feature with over 1400 clips, and this issue makes the app unusable for this purpose. Does anyone know of a fix for this, or if Topaz Labs is working on resolving this issue? Thank you.

System profile:

Macbook Pro 16 M1 Pro
Sonoma 14.5
16 GB
1T HD
Topaz Video AI 5.2.1

logsForSupport.zip (2.9 MB)

[kyle.topazlabs]

This is a current bug in the app with a certain models, the team is looking into this to resolve it as quickly as they can.

The current workaround, which is not ideal, is to add a frame on the end of the input clip if possible.

[homero.olivetto]

Fingers crossed here!

Thank you for your response!