40 % of files show "Error failed to run model"

Topaz Photo AI Bugs and Issues
1

2023-06-20-19-31-14.tzlog (1.3 MB)

Steps to reproduce issue:

  1. Open multiple images from Lightroom using plug-in extras
  2. Click on images to preview
  3. Click save files to Adobe Lightroom Classic

Problem emerged after most recent update to

Topaz Photo AI [v1.3.9] on [Mac]

2

We have an alpha build which should help fix this. Please click this link to download the Alpha version and install it.
https://downloads.topazlabs.com/deploy/TopazPhotoAIAlpha/1.3.10.0/TopazPhotoAIAlpha-1.3.10.0.pkg

Run a batch of images using your above workflow. After the batch is done, send me all the logs from the Alpha version.

3

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.