4.1.1 - still as bad as 4.1.0

[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered
    Cannot see anything when opening any file and hitting play.
    Preview will not light up to use the button as nothing is showing to preview…
  2. Your system profile
Topaz Video AI  v4.1.1
System Information
OS: Windows v10.22
CPU: AMD Ryzen 9 5950X 16-Core Processor              63.912 GB
GPU: AMD Radeon RX 6900 XT  15.617 GB
GPU: NVIDIA GeForce RTX 3060  11.845 GB
Processing Settings
device: 1 vram: 0.48 instances: 1
Input Resolution: 1920x1080
Benchmark Results
Artemis		1X: 	   -     fps 	2X: 	   -     fps 	4X: 	   -     fps 	
Iris		1X: 	   -     fps 	2X: 	   -     fps 	4X: 	   -     fps 	
Proteus		1X: 	   -     fps 	2X: 	   -     fps 	4X: 	   -     fps 	
Gaia		1X: 	   -     fps 	2X: 	   -     fps 	4X: 	   -     fps 	
Nyx		1X: 	   -     fps 	2X: 	   -     fps 	
Nyx Fast		1X: 	   -     fps 	
4X Slowmo		Apollo: 	   -     fps 	APFast: 	   -     fps 	Chronos: 	   -     fps 	CHFast: 	   -     fps 	

  1. Your log files (Help > Logging > Get Logs for Support)
    Guys, just opening a file and hitting play shows nothing in the logs…
  2. Any screenshots as necessary
    I mean, ya is says playing but see all black… I would love to do 5-30 sec previews before hitting export at some point again so I dont waste days without checking that my settings are working in preview.

[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]

Same issue as 4.1.0 cannot play anything to get a start point on a preview. I have removed topaz 4.1.1 and installed 4.0.8 once again.

Interesting setup. The RTX 3060 will likely want to use the TensorRT versions of the AI models, and the 6900 XT cannot use those. What GPU do you have it set to?

3060 and not using the amd vid card for topaz.

Can you share the logs to double-check that the app is opening the video file correctly and that there is nothing missing when the app opens?

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.