4.0.2 crashes instantly on MacBook Pro max

Topaz Video AI Bugs and Issues
1

[If you are posting a new bug, please include the following]
Just updated and now who loading any video the app crashes instantly

topaz 4.0.2 crash
topaz 4.0.2 crash1964×1588 403 KB

16" M1Max Pro Sonoma14

  1. The bug / behavior you have encountered
  2. Your system profile
  3. Your log files (Help > Logging > Get Logs for Support)
  4. Any screenshots as necessary

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2

Hello,
Could you send us an email at help@topazlabs.com with the full log files from the app?

To gather logs, please select Help > Logging and make sure that there is a check mark next to File Logging. Next, recreate the issue and then return to the Help menu and select > Get Logs for Support and attach the “logsForSupport” file to your reply.

3

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