Thanks for reaching out. Can you send me a 360 image so I can check what is happening?
You can securely submit your image(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something. Dropbox File Request
I’m assuming that the top of the image is separate when flat so the two sides are processed differently and do not match when connected to make the 360 image. If that is the case, we are not able to address this yet.