2.4.1 Crashes immediately when using Remove [Object Selction]

Topaz Photo AI Bugs and Issues
1

[Please describe your issue

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crashes_immediately.PNG1920×1073 77.4 KB

here. Try to include logs (Help → Logging) and add screenshots if necessary.]

  1. Open image
  2. Stop regular enhancements
  3. Start the ‘Remove Tool’
  4. Click on ‘Object Selction’
  5. try to use…
    BOOM program disappears. It exits, and nothing goes in the Windows Event Viewer.

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

Let’s try updating you to the most recent version release to see if this resolves the issue.

Please make sure you’ve also turned off any firewall, VPN, or proxy that may be on your computer. These are known to block the installation. Also, make sure there are no settings or configurations in your OS system that could interfere.

Try using the appropriate OS system link to update:

If you are still experiencing problems, please reach out to us at the following link:

Topaz Labs | Support Page