1.4.0 not activating

version 1.4.0 won’t activate, claims I have used up my two seats, and both seats are the same computer.How to reactivate this version?

@john.cavala Thanks for reaching out.

For v1.4.0 we updated how seats work. Previously, seats were tied to an individual user account. The newest update now links seats to the entire computer.
You need to reactivate the computer by claiming a seat, even if it’s from the same computer but a previous instance. Does that make sense?

You’ll be prompted with this Seat Manager. Please “claim seat.” You do NOT need to make any additional purchases to continue using Photo AI.

Let me know if that works.

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