1.3.4 Internet Connectivity Error

Failed to install TopazPhotoAI-1.3.4

show message : internet connectivity error. verify connectivity before retrying installation.

Operating System: Windows 10 Version 2009

Graphics Hardware: NVIDIA GeForce RTX 3060/PCIe/SSE2

OpenGL Driver: 3.3.0 NVIDIA 531.41

CPU RAM: 32706 MB

Video RAM: 12288 MB

Preview Limit: 8000 Pixels

Hi @nutdhanon.phiboonsat

Please disable antivirus, firewall, VPN, or proxy that may be on your computer. These are known to block the installer from downloading the model files.

Run the installer again and see if it runs into the same conflict.
You can download a new installer from the downloads page directly. https://topazlabs.com/downloads/

Hi Tim He.

Thank you very much for the advice.

My problem has been solved. Now I can use Topaz Photo AI.

Thank you,

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