Hi.
Would have been helpful to know what ERRORS you’re getting as well as AI Models and Setting you were using, Local or Cloud Rendering, Topaz Video Version Number, your System Specs, CPU, RAM, GPU VRAM, and anything else you think would be helpful including Screenshots of both any ERROR Messages and Settings.
In addition, it would help if you could gather your Log Files for Topaz Support when they contact you.
Here’s a reply I’ve copied from Kyle at Topaz Support to someone else with information on how to get your Logs
Hope this helps
