WHite Screen for Video AI

Topaz Video AI General
1

Getting a white screen after the latest update. WIndows is updated, graphics drivers updated (Intel and Nvidia) still getting the white screen. Uninstalled…same thing.

Here is my DXDIAG

DxDiag.txt (155.7 KB)

2

Try downloading and using this driver for your GPU card.

Nvidia RTX Driver 552.86 - production branch

3

DOwnloaded the 552.86, did a full unistall, ran display driver unistaller and then installed the 552.86.

Still getting a white screen.

4

Thanks for the update, looking into this more with the team to see if they can replicate this issue.