What have you done to Topaz AI?

I loved Topaz AI, and was getting great results with it, but since I purchased the new upgrade, it takes forever and I don’t see any improvement at all. Can I get my money and my old version back? Talking about the 7.04 update.

I am experiencing the same thing. Is there a way to go back to the last version?

If you’d like a refund, please reach out to the support team at this email (help@topazlabs.com).

However, I’m happy to help troubleshoot before a refund. If you’re alright with that, could you tell me your system’s specs such as your CPU, GPU, RAM, and VRAM?

I am attaching a note with all the computer specs I could find. Can you let my know if you can understand why Topax Gigapixel AI is no longer working for me?

Thanks, Jackie Koller

NEW!
THE LIBERTY POLE

SCAREDY CAT
A PLACE TO CALL HOME

MY BOOKS: jackiefrenchkoller.com
MY ART: blackdoggallery.com

(Attachment Specs.docx is missing)

It seems like it didn’t allow for that document to be posted. Please reach out to support and I can assist you.

Here is the email (help@topazlabs.com).