tony11
(Tony)
October 19, 2023, 9:17am
1
Hi Guys, I have VideoAI 4.0 downloaded as per your email, and it will no longer install (all earlier versions do perfectly) on my Intel i7 -4960X 6-core 32GB with 3060Ti NVIDIA machine producing an error message
“Your CPU must support AVX2 instructions to install this program.” (I7 4960X supports AVX2)
I can install OK on my AMD Ryzen 5 2600X 6-core 32GB woth 3080Ti Nvidia.
WHY? I am running ifdentical Windows 10 64-bit OS on both systems.
HELP!
lhkjacky
(Jacky)
October 19, 2023, 9:26am
2
tony11:
Intel i7 -4960X
Due to some changes in the newer AI models, we’ve had to move to up AVX2 as the minimum requirement for Video AI 4. However, we expect that the vast majority of users will not be impacted by this change as this only affects Intel CPUs released before 2014 and AMD CPUs released before 2015.
Intel i7 4960X (Ivy Bridge E) released in 2013 does not support AVX2
https://www.intel.com/content/www/us/en/products/sku/77779/intel-core-i74960x-processor-extreme-edition-15m-cache-up-to-4-00-ghz/specifications.html
jo.vo
October 19, 2023, 9:40am
3
Look here for the posts from @Akila :
I can’t Install Video AI v4.0.0. I am getting this error
[image]
with v3.5.3 it worked fine , so with the Beta of v4. I upscale and use the tool without an issue. I anyway use my GPU mostly.
I am sure that v4 will also upscale my videos just fine. could you guys lift that limitation or replace this with a dialogue option (Continue YES/NO) for the user to choose?
If you’re somewhat tech-savvy you can do a manual install and apparently TVAI 4.0 will work.
tony11
(Tony)
October 19, 2023, 9:37am
4
Thanks Jacky – so that means I live in Topaz Ai v3 versions from now on. The recent upgrade to NVIDIA cards was pushing my present budget.
A complete CPU upgrade with new motherboard and ram pushes me off the scale.
I still don’t understand why Intel claim AVX and AVX2 support for this CPU – yet it is not accepted by Topaz Video AI 4?
I DO understand the need to appropriate higher efficiency processing.
1 Like
lhkjacky
(Jacky)
October 19, 2023, 9:45am
5
According to the official specification page of Intel,
the Intel i7 4960X (Ivy Bridge-E) does not support the AVX2 instruction set.