Update video to version 1.6.1 - Neuroserver will not be installed

Update 1.6.1. Video aborts Neuroserver installation (firewall and antivirus disabled).

Error message:

Can you pull the installer log from the logs folder and send to the support team at help@topazlabs.com and we can take a look into this?

The update to video version 1.6.1 is not working correctly.

The update cannot download the Neural Server. Otherwise, the new version will be installed.

A repair attempt was also unsuccessful (firewall and virus scanner disabled).

The following error message is displayed:

https://community.topazlabs.com/t/v1-4-1-cloud-render-issue/101827/4