TS2.2 stuck in update/uninstall loop

Launch TS2 it says it has an update, & will close, uninstall, install. Fine. I let it.

Launched new version 2.2, it says it has an update, & will close, uninstall, install. Okay… Let it run again.

Launched new version 2.2, it says it has an update, & will close, uninstall, install.

Deleted TS2, downloaded installer, ran installer. Launched new version 2.2, it says it has an update, & will close, uninstall, install.

So even though I’m on a supposedly clean install of 2.2 (latest version), it keeps thinking it has an update to install and closes itself to install the non-existent update.

Edit: Running on a Mac OS 10.14.5

Doesn’t sound right, please raise a support request at the Topaz Labs main website.

Well, apparently I should have gone to the Help page first instead of the forums; the first thing shown on the page is an installer for people having a problem with updating :slight_smile:

http://d2xkriaa67cpt4.cloudfront.net/deploy/TopazStudio2/latest/TopazStudio2-Online-Installer.dmg
http://d2xkriaa67cpt4.cloudfront.net/deploy/TopazStudio2/latest/TopazStudio2-Online-Installer.exe

Which worked just fine. Fixed!

1 Like

Exactly what happened to me