Topaz Video Project errors

Version 1.6 has brought a new workflow issue that is annoying.

After I finishing upscaling, I normally go the Projects menu item within the Export Queue window and delete the current project. However, no project is showing anymore. I have to close down Topaz Video and the project reappears in the processing window. When I click on Projects from this window I see the last run project again and I am able to delete it. When I create a new project, all seems to be fine again but if I choose a 2nd enhancement it selects the one I had used in the previous project (in this case Iris) and not the default Proteus. If I proceed to export then I get an immediate error msg saying models could not be loaded! I have to delete the project, exit Topaz Video and restart the project for it to work normally again!

Can you send the logs and a screenshot of the error message to the support team at help@topazlabs.com for review?

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

Here is a video to help with the steps of how to collect the logs.