Topaz video not displaying setting in preview

Not seeing any change in viewer when selecting settings.
Large format sequence but worked in previous tests. Can only see after export.
Not sure what’s going on. Updated.
Any help appreciated.
Dom A.

Can you send a screenshot of what you are trying to do and the logs from the app to the support team for investigation? Are you working in After Effects, DaVinci Resolve or the main UI of Video AI?

help@topazlabs.com

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

Here is a video to help with the steps of how to collect the logs.