Topaz Video issues for mac v1.6.1

Topaz Video Bugs and Issues
1

Issue Summary for Mac v1.61

  1. When exporting old footage with the audio stream set to “Copy”, the output file ends up with no audio. This never occurs in Topaz Video AI—even for incompatible audio formats, the program automatically transcodes audio to baseline AAC to guarantee audible output.

  2. The Confirm button for aspect ratio cropping only becomes visible when the app is in fullscreen mode; it gets cut off and hidden in windowed view. By contrast, Topaz Video AI keeps this Confirm button accessible regardless of window size.

  3. The sidebar tool layout feels cramped and poorly organized compared to Topaz Video AI. Adjusting layered model parameters vertically is cumbersome, while Topaz Video AI features a far more intuitive layout for this workflow.

  4. Mac v1.61 pulls the batch video queue shared from older Topaz Video AI builds. However, clearing all clips in the older version also erases the queue for v1.61 upon relaunch. If the software is designed to auto-load batch lists by default, it should generate a separate, independent video queue for this new version instead of sharing one across builds.

  5. The new version suffers from frequent crashes and lacks stability.

2

Can you share the app’s logs?

To gather logs, please open the app and select Help > Logging > Get Logs for Support and attach the zip file to your reply.

3

Also, the HDR2 model no longer works on Mac (regression from prior version). Topaz loads the model then stops and the status says “Resume.” I hope it’s a quick fix, because the results are fantastic for color grading dark or backlit scenes (especially light from windows).