I just upgraded to the 1.7.0 version to try starlight 2.6 but to my dismay my process of upscale no longer works, since starlight does not enjoy footage that has variable bitrate i always run a pass through handbrake to get a static framerate at a near lossless level (large file output), but now when i attempt to open this mp4 file in topaz it just wont load and sometimes the application just closes with eventlog:
Faulting application name: Topaz Video.exe, version: 1.7.0.0, time stamp: 0x6a7b7d7d
Faulting module name: ntdll.dll, version: 10.0.19041.7548, time stamp: 0x1f2efbc7
Exception code: 0xc0000374
Fault offset: 0x00000000000ff509
Faulting process ID: 0x1df8
Faulting application start time: 0x01dd2e82c48f946c
Faulting application path: C:\Program Files\Topaz Labs LLC\Topaz Video\Topaz Video.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: f3956479-1b5a-465d-b67e-ef694b8782d2
Faulting package full name:
Faulting package-relative application ID:
The codec used is the same as i always used NEVER had a crash in previous versions of topaz:
MediaInfo regarding codec:
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High 10@L2.2
Format settings : CABAC / 16 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 16 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 56 min 34 s
Bit rate : 2 248 kb/s
Width : 320 pixels
Height : 240 pixels
Display aspect ratio : 4:3
Frame rate mode : Constant
Frame rate : 29.970 (30000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.977
Stream size : 910 MiB (93%)
Writing library : x264 core 165 r3222 b35605ac
Encoding settings : cabac=1 / ref=16 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=10 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=7 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=8 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=300 / keyint_min=30 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=crf / mbtree=1 / crf=0.0 / qcomp=0.60 / qpmin=0 / qpmax=81 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Encoded date : UTC 2026-08-17 19:48:45
Tagged date : UTC 2026-08-17 19:48:45
Color range : Limited
Color primaries : BT.601 NTSC
Transfer characteristics : BT.709
Matrix coefficients : BT.601
mdhd_Duration : 3394658
Codec configuration box : avcC
Previously trying to run topaz directly on a WMV file using starlight would result in crash, now i notice it works, i mean if i can run topaz directly on the source footage that is ALWAYS the best, so i guess in this case it might actually be better, but we’ll see… i will let the upscale run overnight and see how its done when i wake up.
Thanks for working on your product, really enjoy the application!
