I’m on a Mac. When I export out of Topaz Video Enhance AI as 4K ProRes 422 HQ video, it opens in both the Quicktime Player and VLC, but when I import into Premiere Pro CC it’s audio only. Is anyone else having this issue?
I’m on windows and I’ve had this issue a few times. I think it’s not properly closing the file. If you open it in avidemux, change the output format from MKV to MOV then save it that will rewrite the file properly. Make sure video output and audio output is set to “copy” so it doesn’t recompress.
Thank you! Simply opening the file in Avidemux for OSX and saving it without transcoding smoothed out the wrinkle and it now opens properly in Adobe Premiere.