Yes, nearly every company says something like that as per the quote from Topaz below.
And most of us never read the Terms and Conditions when we download and install …
Please read the following terms and conditions carefully before using this site.
### Acceptance of Terms
Topaz Labs makes available for use this website and the information posted including software, documentation, and products (collectively, the “Materials”) and various services operated (“Services”), subject to the terms and conditions set forth in these Terms of Use. By using this site, you signify your agreement to these Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this site. Topaz Labs may modify these Terms and Conditions at any time. etc etc etc
Such clauses are legally dubious at best and in this instance only partially relevant. The broader question of what was sold (and what continues to be sold), versus what was delivered, is the main issue here.
I currently have three auto-renew subscriptions. If, after next week, I step down to two, am I correct in that I’ll still retain full access to all of Topaz Studio?
The ones I have are Video ($149/year), Photo ($99/year), and Gigapixel ($54/year). If I remove the most expensive - Video - will I still have access to the entire Topaz Studio feature set (including the video features), or do I need to keep paying for all three subscriptions for the new versions of those apps and the Topaz Studio online access?
(This is the part I find confusing. I don’t mind the subscription part of it - as long as there’s significant advancement, I’m okay with it. I actually started with Adobe the day they announced their subscription service - I was finally able to afford the full suite. I just want to make sure I’m not overpaying for the same feature set, if that makes sense. Thank you!)
Will this remain after 16/9/2025 as a perpetual beta version please ?
We beta testers worked hard on it and the perpetual Photo AI v4.0.4 does not include some of the beta features we helped in development.
Future for Gigapixel AI v8.5.0-beta5 (beta) release
Will this remain after 16/9/2025 as a perpetual beta version please ?
We beta testers worked hard on it and the perpetual Gigapixel AI v8.4.3 does not include some of the beta features we helped in development.
if your current active license expires, let say in Dec 2025, and you also have complimentary studio license for about a year, do you renew 1. your current license ? or 2. you switch to Studio license and pay renewal which can be added on top of your current 1 year ? or 3. you can wait for Studio license expiry and then renew that one ?
It is confusing, if current active desktop is not getting any new updated licenses then what is the point of renewing that one, why not renew Studio which can have additional months after its expiry.
Yes, I have the same question. I own the same three, and I’ve barely used VideoAI in the past year, so I was planning to cancel my subscription for that before it renews in late November. I mainly use Gigapixel. So, if I have PhotoAI and GigapixelAI will I still have access to the full Studio? BTW, I’m also an Adobe Creative Cloud Pro user, so I have a pretty good quiver of tools, and Adobe seems to be adding new AI features with each application update.
I have a concern. When Adobe went to a subscription model they had a solid product that had been years out of BETA. YEARS.
TVAI isn’t even close.
The first thing that comes to mind is that I’ve been paying for a subscription in the hopes that the product would be solid.. That I could for example use HDR with Grain?
There are COUNTLESS bugs.. people are still using older versions because the new ones aren’t up to snuff. Many are angry because instead of fixing these bugs you chose to work on the GUI. It baffled many that instead of fixing the broken, calling an “All hands on Deck” to fix all these glitches and issues with the programs… you added more iffy functionality.,
NOW you’re moving to a full on “studio” subscription and still the issues exist.
You warn people that if they don’t keep giving you money you will have to keep using the broken version and won’t have access to the fixes.
I can understand locking out “Enhancements”.
I can understand “NEW Models”.. but if what you are proving us for the full upfront cost is BROKEN and still being worked on… how can you ethically lock us into a broken version. A broken version if I may add would never have seen the light of day outside of a “subscription” model. Until those bug fixes were fixed, new no new “Major Releases” would’ve been created. Yeah some companies do it *cough cough stardock.. but we avoid them like the plague. We KNOW what “NEW VERSION RELEASE” really means.
Yet here we are. To renew or not.
Anyone who has paid $99 to renew their license hasn’t renewed to be able to use the product for another year (as you can keep the product running as it is without paying), they’ve paid to gain permanent access to the major upgrades that come out over that time.
If the permanently owned upgrades are stopping there should be a pro rata refund for everyone who is paid up.
It’s beyond poor to suggest anything else, it feels more like theft.
Yowza. This is a huge, and somewhat dismissive, sweeping statement regarding performance and priority for/from the M-series Apple chips. I have never seen anything from Topaz saying, “yeah, Apple M-chips are just bad for local rendering, sorry” before. That seems to be what you’re implying, though.
Could you share some formally published guidance and reasoning beyond “not meaty enough?” Do we have to wait for Studio to understand why Topaz+Apple don’t play nice for local rendering anymore?
I don’t really understand it clearly — especially after translating, it gets even harder. My English is not very good
Right now, I have ongoing subscriptions to both Video AI and Photo AI.
So in the future, how will this work?
Will it become a single “Studio” subscription, kind of like Adobe’s Photography Plan that includes both Photoshop and Lightroom? And then all the new updates would just be included inside that plan?
Thanks (The above is translated from Chinese to English by chatGPT)
You ask very good and reasonable questions.
In translation you express yourself very clearly
so your English is very good !
.
Topaz announced this change to subscription very badly.
Their information has been very confusing for many people.
Many people had to ask many questions to understand.
.
We can hope that everything will be more clear after next week.
I wish you good luck with Topaz in the future.
Hoping this Google Translation is clear.
.
Best wishes
I think the problem with Apple is that the chips were designed with a workload in mind that dates back to 2015–2018.
So everything without AI.
You have high bandwidth between the chips, but no powerful hardware in the chips.
The AI units at Apple M are the same as in the iPhones.
Apple also didn’t equip the GPUs with special computing units that work with AI-level precision, so Topazlabs is forced to program AI models for Apple that require a lot of memory and are very large and therefore slow.
This, in turn, limits the user base.
The Apple M4 Max has 38 AI Tops
The Apple M3 Ultra has 70 AI Tops
The Nvidia RTX 4090 has 1321 AI Tops
The Nvidia RTX 5090 has 3356 AI Tops
(Usually related to int8 Processing power).
Apple stays at an AI Performance level from 2019 - 2020 (Nvidia RTX 2000 series, Radeon RX 6000 series).
In comparison, Nvidia has recently announced a pure AI chip, which may find its way into the consumer sector.
Given that SSD space is becoming increasingly tight in the age of AI, if there is any possibility of making all of the apps share a single model repository so that overlapping models do not get installed as multiple redundant copies, it would be a great help. Or, at least, hard link common models behind the scenes.
Photo AI’a auto-renewal option won’t be found on the “My Products" page when you have an active license unfortunately! You would need to enroll from the Topaz Labs Pricing Page.
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