Topaz Gigapixel AI Update 8.3 The program closes and does not work

Topaz Gigapixel AI Bugs and Issues
42

Finally, the issue with the new 8.3.3 update has been resolved.
The matter is now closed.
Best regards.

:star_struck:

43

Nope, still no go here. Upgraded from 8.2.2. to 8.3.3. App still doesnā€™t appear when launchingā€¦ never gets into the UI. Tried running as admin, still nothing.

44

Just did upgrade to 8.3.3 and software still crashes when trying to load an image. Any image, any format. This is starting to get REAL OLD !!!

1 Like
45

Thanks for this. This time I made sure to check the forums before upgrading.

Will not install the new update until thereā€™s unanimous feedback that itā€™s solved.

1 Like
46

In my case, the issue was resolved, and it works correctly.

You might try uninstalling the application and installing version 8.2.2, which was working fine.
Then, update it directly from that version to 8.3.3.

It might help!
Good luck!

PD. You can send an email to support explaining your specific issue at help@topazlabs.com.

47

No luckā€¦ thatā€™s exactly what we did already.
Still wonā€™t load the UI.

1 Like