Topaz Detail 3 - fewer presets

I notice that in Detail 3 Presets under Creative Detail section I only have 4 Presets - there were many more in Detail 2 - where have they gone ?
:frowning:
Geoff

There are 10 … can you please post what OS your PC uses and then we can give a solution.

Don,
I am using Windows 10 64bit.
Cheers,
Geoff

Hi,

Go to the directory “C:\Program Files (x86)\Topaz Labs\Topaz Detail 3” and delete the file named “TopazPresetsDB” and then restart Detail and the presets should be there.

Check first that there are 10 preset file names in the directory “C:\Program Files (x86)\Topaz Labs\Topaz Detail 3\Presets\Creative Detail Collection” if they aren’t there it may mean they have been deleted so you will need to download and reinstall from the download site at (do not download from your account page):

https://www.topazlabs.com/downloads

2 Likes

Thank you - all fixed :slight_smile:

2 Likes

Don, why is there a problem downloading from one’s account page please?

Moderators aren’t really equipped to answer questions about our site, those are more for staff to answer. If you cannot download from your account page, try the downloads page:

www.topazlabs.com/downloads