Starlight Not working

logsForSupport.zip (2.1 MB)

No matter what video, I can’t preview or export with starlight mini I just get an error

It looks like the videos are running into an issue with their metadata and being read by the model due to conflicting aspect ratio and resolution tags. This is something the team is working on currently and trying to have a resolution for.

Are you able to run other models on these files without issue?

Hi, yes all other models work fine

I can export with it but I get audio and no video

logsForSupport.zip (175.6 KB)