Starlight Mini download problem

Starlight mini download is stuck at 4.8gb.

Hi Robert,

Are you using Topaz Video (Studio) or Video AI (legacy)?

Could I take a look at the app’s logs?

To gather logs, please open the app and select Help > Logging > Get Logs for Support and attach the zip file to your reply.

Feel free to email them to us if you prefer help@topazlabs.com