Starlight error messages

Topaz Video Bugs and Issues
1

Getting these errors when trying to local render Starlight Sharp: Out of memory (can retry from checkpoint). Retry repeats error.

This error from Starlight Fast 2: Recoverable error. Retry repeats error.

Starlight Mini, HQ and Precise seem to work ok.

System Information
OS: Windows v11.25
CPU: 2X Intel(R) Xeon(R) Gold 6132 CPU @ 2.60GHz 190.71 GB
GPU: NVIDIA GeForce RTX 3070 7.8291 GB (display GPU)
GPU: NVIDIA RTX PRO 4000 Blackwell 23.592 GB (processing GPU)

logsForSupport.zip (2.9 MB)

2

The team is looking into issues and errors when running some of the Starlight models with a trim applied to a file.

3

No trim here. I created a short test clip and processed the entire file.

4

Tried it again today. Same sequence but I made the test file a bit longer (5 sec instead of 2).

Starlight Fast worked today.

No out of memory error on Starlight Sharp, it just processed to this point and then stopped. Didn’t freeze the app, I could stop it and close the app normally.

Untitled-1
Untitled-11538×732 37 KB

5

This is being investigated and seems to be coming from trimming in some cases, as I mentioned. However, there are a few outlier situations that the devs are looking into.

As soon as we know more, we will update.

Nice choice of a test clip, can never go wrong with Monty Python.

6

Thanks. One other thing I noticed, very minor. I have my preferences set to display seconds per frame but the export queue always displays frames per second.

7

The devs are aware of this issue and trying to sort it out to get that corrected for accurate display.