Sources windows not visible

Topaz Video Bugs and Issues
1

Hi,

I’m experiencing an error with the sources window. Since the last update or so, I’m completely unable to open the sources window. When I press the button, the main content will simply grey out a bit, but the bar does not appear with all the videos added to the project.

Any idea how I could solve this issue?

Thanks!

2

Hi Oscar,

Could you share a screenshot of what you see?

3

Good afternoon. Sure, basically nothing different but a black mask over the project:

image
image1920×856 166 KB

4

Can you try uninstalling the app and reinstalling and let me know if that resolves the issue:

Topaz Video | 1.2.1 | win
Topaz Video |1.2.1 | mac