When I use the Lightroom plugin for Photo AI to it Sony A7 V (not A7RV) raw files, the files open ok and seem to denoise perfectly but I receive a “DNG write error” when trying to save back to Lightroom. I’ve seen no Photo AI updates since the A7V was released and a Google searching isn’t returning anything specifically on the A7V for this. I see older related posts for the A9 iii, but nothing on the A7V. It’s a tad frustrating having to identify the file names I need to work with, write those down, then go to Adobe DNG converter, convert them, then open in Photo AI to edit/save them, then import back into Lightroom.
Hi Jeffrey.
You mentioned the old Topaz Photo AI however, you’re posted under the new Topaz Photo category
So, there are Two possibilities:
If you’re using as I suspect the new Topaz Photo then, currently the SONY A7V isn’t supported basically because, Topaz use a third party RAW Converters from Lib RAW and as soon as they release an update for your Camera Topaz will inevitably add this Camera within the next Release Update.
In the meantime I’m afraid you’re have to continue with your current workflow using the Adobe DNG Converter.
If however, you’re are indeed using the old discontinued Topaz Photo AI then I’m afraid Topaz will probably not release a patch update to support the SONY A7V
Hope this helps
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We have an opened ticket for adding support for this camera. For now, like Andy mentioned, you’ll have to convert the image to DNG before using in Topaz Photo. DNG is still RAW.
Can you share a file for this camera so we can test and work on a fix?
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That’s strange because I’m using Topaz Photo 1.1.1 and I’m able to open A7 V RAW files just fine.
Scratch that. I only tried to open the files and not actually do anything and export as a DNG. That doesn’t work.
