ok - so i uninstall the old version. I have the new version also installed. how do i point LR to the new, already installed version? thank you for the link to uninstall/reinstall - though it is to topaz studio 2 — i am hoping it also works for ai sharpen?
thank you for your help.
Yes, this will help without you needing to substitute:
install the old version s first
Hi everyone …
I could fix issue like this …
Open PS preferences panel and “add” folder containing new Plugin (check out, there are two S Plugins at different locations (would seem update doesn’t get rid of previous version but didn’t try as too glad it’s working now …)
Quit / reopen PS
Invoking Sharpen AI will invite you to update, and that’s it …
Strange enough to be mentioned, maybe …
I get 4 very different “Auto” values proposed for the very same image file, depending if I process
For instance
AI SA vs S2 vs PS.S2 vs PS Topaz AI
21-17 vs 33-20 vs 26-47 vs 74-28
I insist that it is on the very same “fresh” original image file - not altered in any way - repeated the whole process 3 times …
Mine did not give that warning. It simply said this was a different version. So that I understand, if I simply uninstall version 1.46, LR and Topaz Studio will then know this new AI Sharpen (2.02) is the one to open without any other fiddling with the various settings? I hate to sound ignorant but this seems complex unless I just don’t get it.
I just downloaded the latest version of SharpenAI. Even though I followed all the recommended steps it still does not show up in PS. (I’m using CS6) It is still necessary to manually move the plugin from the resources folder to the plugins folder after manually getting rid of the old one. If Topaz is going to start charging for their upgrades it would be nice if they could fix this persistent problem. I’m about to download the latest Studio 2 and I’m assuming I will have to do the same thing here.
This problem has been around for awhile now and has been discussed on this forum but it’s still a problem.
I also use CS6 and the past few updates have not gone well at all. I’ve had to get tech help for each update. I have had to wait up to 5 weeks to get an update to work properly.
I’m holding off on this update for awhile.
Read this thread, also please don’t post Sharpen AI questions in a Mask AI thread as you won’t get an answer.
Yesterday i downloaded updates 4 times, each of which took about 1/2 hour. I also uninstalled the previous version. Today I tried to edit in SharpenAI from the latest version of Lightroom. It shows in the Lightroom menu, but does nothing, no error message, just nothing. I launched SharpenAI standalone and now it is doing another 1/2 hour update. I only hope this will will fix the “edit in Lightroom” issue.
Same issues - clearly broken on Mac at least - each time it prompt, each time I run the upgrade . . but its just never there . . cant find it in finder either - its like it just goes nowhere - yet one would expect that since its prompted from within Studio, that Studio would pick up the new version. . can’t find it to add as a plugin to light room either . . (no surprise as its not in finder anywhere seemingly)
I just ran the update utility instandalone - sure it launches OK - but when I go into studio - its back at the old version, and prompting for the update again.
Is there a fix for this? how do you get sudio to update this - its stuck in a loop seemingly
Did you uninstall the previous version?
Yes - just tried it again- uninstalled using the uninstaller provided - install from new . . it opens and runs standalone fine . . shut it down . . open Studio2 . . send to the sharpen AI plugin . .and guess what - its . . still opening the old version . . so there is more than one old version on here somehow?
You need to check your pc and remove older versions. I believe the install changed the folder where the product is installed in the last update.
It should not be this difficult surely? - so after yet another upgrade, I was again prompted to upgrade from Studio 2 . . .I found the the old version - (the new version is installed and runs OK standalone) . . deleted it, and hey presto . . I have no AI sharpen at all from Studio now - DOH! . .It looks like yesterday’s Studio2 update also deleted favourites etc . . I think i will need to delete studio now to put it back, there looks to be no way to add Topaz plug-ins back into Topaz Studio . . its a great product . . but this upgrade cycle is proving very messy
Install in the default folders and delete the old versions and all will be OK
Yep - thats what I did - and its not
I was able to fix the Lightroom problem by uninstalling all versions of Sharpen AI, closing lightroom, and then reinstalling using the web installer found under downloads on the Topaz main site (for some reason, the forum won’t let me post a link to it).
Unnecessary to post links back to Topaz Labs. In the update post it was recommended that you uninstall before installing the new version.
The only solution that worked for me (Windows 10, Lightroom 6.14) was to remove the existing Topaz applications (Sharpen and DeNoise) and reinstall them. It was a pain, but nothing else worked.
