Sharpen AI Crashes when Applying

Topaz Products Product Technical Support
1

I’m trying to sharpen a photo and Sharpen AI keeps crashing just before the ‘Apply’ step completes. I tried with an original RAW photo (24 MB) and a JPEG copy (5.4 MB). I even tried reducing the amount of correction that the tool performs. The app just quits and nothing is written or modified.

I’m on macOS Ventura 13.1 with Sharpen AI version 4.1 (no updates available)

2

I have the same problem did you find a fix?

3

I have the exact same problem and no idea what to do about it. Did anyone manage to solve it?