While using Sharpen AI, the program crashed. I attempted to reopen it and it crashed each time. I reinstalled the program and it still crashed when I tried to open it. The home screen shows for about a second, then the error message comes up. I am using a Mac. I did restart the computer before reinstalling the program to no avail. I am up to date with my operating system.
Hey saicinena,
If you are hoping to get this resolved quickly I would use email and give them the details. I have had good luck going this route, there are a lot of posts to sift through and I’m not sure they catch them all.
email address: help@topazlabs.com
Or
Hit the support bubble in the lower right hand side of the screen
MSH411,
Thanks for the information. I have emailed them.
Have a fantastic day!
Steve Aicinena
My pleasure Steve, I sure they will fix ou up.
Have a good week!
Marc
