We are currently experiencing a widespread outage due to ongoing issues with Amazon Web Services (AWS), which is affecting many cloud-based platforms globally.
As a result:
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All Topaz Labs cloud services are currently unavailable, including model downloads and authentication services.
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Our support team is unable to view or respond to support tickets at this time due to connectivity issues with our helpdesk platform.
We understand how disruptive this may be and appreciate your patience while AWS works to resolve the situation. We’ll provide updates here as soon as services begin to recover.
Thank you for your understanding,
— The Topaz Labs Team
