Seriously wrong blotting

I was using VEAI, Proteus 3, and got some very severe blotting in my Solaris movie I’m trying to upscale. At first I thought I had denoised too much, but even at default, minimal denoising, I get these very erroneous blots all over the place:

Those continue throughout the movie, making the process utterly useless.

N.B. This is curious: the bug does NOT occur with Proteus 2. (Sic!)

I got the matter escalated to a developer, via support, who acknowledged the issue, and has put it on the list for investigation/resolution.

During the feedback I gave support, I noticed this bug only occurs when scaling beyond 200% (with Proteus v3). Like the 270% I used to get a panned view, to get rid of black borders.

I was able to bypass this issue by preprocessing with an avisynth script command, like:

Crop (248, 140, -248, -140)

An exact pre-crop, so a 200% scale will yield a perfect 4K.

Support also said “In the meantime, please use v2, you should not find any advantage to using v3.” So, v2 it is then, for now. Even though I may keep using the avisynth pre-cropping, as it will likely go faster (less raw material to process for VEAI).

This blotting artifact only seems to happen with 4k video which I believe is almost always broken with this program, it just leaves those ugly black spots.

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I’ve had this upscaling my DV camera tapes to 4K. Mostly it was OK but in 2 scenes these strange blotches appear. Very odd. Always seems to be in dark areas.

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Hello

Why has there been no follow-up to this case since then? It is July 2024 and the problem is still present.

That’s 2 videos that I converted and where I have this problem.
I don’t have these big black dots but I have the same thing that a member posted here i.e. big black lines that appear in the output when using Proteus.

My source video is 1080p 25fps SDR.

I have carried out some tests and they seem to come when I upscale to 3840x2160 in Proteus Manual with these parameters: 40-18-22-22-0-0-0-20.
When I don’t process the grain, these black lines seem not to be created in the output, which gives us these parameters: 40-18-22-0-0-0-0-20.

Proteus being the mode used by most topaz users, would it be possible to resolve this problem once and for all please?

Thanking you!

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Can you reach out via email to our support team with a sample of the input video and the exported video out of the app with the black dots for testing? help@topazlabs.com

  1. The original input video Submit File to Dropbox

  2. The exported video after running it through Video AI Submit File to Dropbox