Segmentation fault on Ubuntu 22

I’m unable to launch the Topaz Video AI Alpha 3.3.0.0.a on Ubuntu 22.04.02 LTS

env "LD_LIBRARY_PATH=/opt/TopazVideoAIALPHA/lib:/opt/TopazVideoAIALPHA/bin:\\${LD_LIBRARY_PATH}" "/opt/TopazVideoAIALPHA/bin/Topaz Video AI ALPHA"

Generates the following output:

default font 9 "Sans Serif"
default font 10 "qrc:/elements/Roboto-Regular.ttf"
Segmentation fault (core dumped)

An empty ‘Out’ tzlog file is generated, along with a ‘Main’ containing:

2023-06-17 16-02-16.010 Thread: 140363602117312 Info Setup logging for Topaz Video AI Alpha 3.3.0.0.a
2023-06-17 16-02-16.010 Thread: 140363602117312 Info ******************** START USER SETTINGS ********************
2023-06-17 16-02-16.010 Thread: 140363602117312 Info "loggingFolderPath" :  "/home/hummingbird/.local/share/Topaz Labs LLC/Topaz Video AI Alpha/logs/"
2023-06-17 16-02-16.010 Thread: 140363602117312 Info "veaiDataFolder" :  "/opt/TopazVideoAIALPHA/bin/../models"
2023-06-17 16-02-16.010 Thread: 140363602117312 Info ********************* END USER SETTINGS *********************
2023-06-17 16-02-16.012 Thread: 140363602117312 Info QList("/opt/TopazVideoAIALPHA/bin", "qrc:/qt-project.org/imports")

2023-06-17 16:02:16 140363602117312  INFO:  OS VER: 5.19
2023-06-17 16:02:16 140363602117312  INFO:  VNNI: 0 AVX: 0 CPUName: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz Thread Count: 8
2023-06-17 16:02:16 140363602117312  INFO:  Machine id: 235b7991373943829d1ec4ebf3052dc7

Any suggestions for how to resolve this? The machine has an Nvidia Geforce GTX 1060 with 6GB GDDR5 and is using the proprietary Nvidia driver 530.41.03 in performance mode.

1 Like

I have the same (at least very similar) issue with 3.3.0.0.a for Ubuntu. I couldn’t get it work so far. I think it is all related to Topaz activation routine under Linux…

There is a bug in the 3.3.0.0.a linux build. You will need to use the previous one or wait for the next linux build

Previous for Linux is TopazVideoAIBeta_3.2.4.0.b_amd64.deb, right?

1 Like

Yes, that is correct