I’m having trouble installing Topaz Photo (wonder 2). I get the following message on my laptop:
Status: wonder-2-20260218.zip
and then the installation stops. I’m using Windows.
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Ik heb problemen met het installeren van Topaz Photo (wonder 2). Ik krijg op mijn laptop de volgende melding:
Status: wonder-2-20260218.zip
en daarna stop de installatie. Ik gebruik Windows.
If the installer is stuck at wonder2-20260218.zip
Go to this folder by copy and pasting this path in File Explorer:
C:\ProgramData\Topaz Labs LLC\Topaz Photo\models\
Once in the models folder: Delete any files named wonder2
Then rerun the installer as a choose Repair; Topaz Photo v1.4.1 - Windows: Download
Retest to confirm if the issue is fixed.
If the issue is not resolved:
We will need you to revert to v1.3.3 - Windows: Download
Send to support@topazlabs.com an mail with your app’s log from Help menu > Open Logs folder and we can troubleshoot
Hi
Repaired PC here Windows 11 Home 25H2(new one, after only 2 months), I have to install all programs again.
The download of Photo 1.4.1 took 13 hours. Since ca 1 hour the install seems blocked:
Status: Wonder-2-20260218.zip Extracted 19/2818 files.
What happens when I cancel? Do I have to do all over again?
Thank you
John G.
@hans.van_haren - see steps in above yellow reply. We will update here once a fix is found and released for what is blocking that model on some machines from properly unzipping
