Resolved Cloud Queue Issue | Refresh Button Breaks Metadata

Topaz Gigapixel Bugs and Issues
1

as soon as you refresh the cloud que, it deletes all the image icons i nthe que and just shoes redefine realistic, 1080 x pixels?

and all show redefine realistic, and also deletes each image icon

also sometimes it even completely clears the queued images

seems the cloud que refresh button is extremely buggy

3

Hello!

Thanks for reporting this.

We’re able to reproduce and have created a report for the developers to work on a fix for it.

Thanks :folded_hands:

4

Screenshot 2025-12-13 094133
Screenshot 2025-12-13 094133977×712 94.9 KB
as soon as I close the gigapixel if the cloud renders are in a que, as I’m not going to wait until they are all done, when I reopen gigapixel, the thumbnail for each image disappears which i find confusing, and also the name changes as well so it cant be identified and same as the pixel resolution as you can see in my upload

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5

Screenshot 2025-12-13 094133
Screenshot 2025-12-13 094133977×712 94.9 KB
as soon as I close the gigapixel if the cloud renders are in a que, as I’m not going to wait until they are all done, when I reopen gigapixel, the thumbnail for each image disappears which i find confusing, and also the name changes as well so it cant be identified and same as the pixel resolution as you can see in my upload

1 Like
7

@richardT

Your post was merged here, where we track this issue. We will write when we release a fix for this.

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9

Topaz Gigapixel v1.1.0 was released. It includes fixes for Cloud render & cloud queue.

Check it out!

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