The Queue keeps hanging when exporting the output. I haven’t been able to determine why is hangs during the Processing piece. Out of 95 images, I’ve had 3 hang (so far) and crash GP 13.2.
I am also getting this using Wonder 3.
Also, ‘Save to’ does not persist from previous session (it used to) Now it always defaults to ‘Original folder’
I restarted a fresh batch, with the images that hung previously, and they all processed fine. Not sure what was causing the hung state.
We are investigating that issue
Thank you for flagging with us!
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During the last week I’ve had just a few problems using the web based Bloom Autopilot. While sorting them out I noted that there was a recorded Topaz Server problem on 15th July which linked to my first hiccup with Bloom. I think there may have been a tiny number of very isolated minor aftershocks, and of course if you are amongst the unlucky ones you think Trump has bombed the internet and nothing in the world is working !!!
For me in Thailand and Topaz in Texas we normally sail past each other like ships in the night. But during the last couple of weeks I’ve been dipping into late night local time browsing England’s football and Open golf and Topaz Support has been terrific because we are in sync time wise - so some replies coming back at me in an hour or two - and these were quite complicated hiccups with sysinfo and logs and error descriptions etc more than just a message saying “It ain’t working help”, For me in the last month Topaz Support has been 10/10 and I would give 12/10 if it was allowed !
I’m an active hobbyist in photo, retouching, upscaling and AI Agent exploration etc and yes there have been glitches during the last 6 month while the dust has been settling on the Studio releases but my Photo and Gigapixel software has been very reliable regarding up time and Cloud rendering. The last web based Bloom versions with tweaks to lots of models and a new Autopilot have blow me away. My dabbles with multi-pass rendering involving Topaz and ComfyUI models in sequence are fascinating.
Hope your problem gets sorted out as fast and as well as mine have been - good luck !
Hi,
Is there any update on this issue? It’s still occurring, and making it very hard to manage. I tried using the cloud rendor, but able 50% failed. GP is unusable right now.
Thanks -
Steffen
Still having issues today. Very frustrating that I have to babysit each batch I try. And the cloud render is just not stable enough, 1/2 errored out with no reason.
We already pushed a few fixes yesterday that were supposed to fix that. The team here is working on a permanent fix. We will write in this thread once we have more news.
Can you try again and let us know if you have issues?
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Thank you 
We pushed another fix this afternoon, and we are no longer able to reproduce the issue. Please reach out here if you experience issues.
For those who are experiencing issues rendering locally, we will have a fix on the next version that we will probably release on Monday.
Thank you
Seems to be working well… All my cloud renders (batch of 83) completed without errors or issues.
Thanks - Steffen
