Tried to do a remove in 1.1.1, got “error running model.” Opened the image in Photo AI 4.0.4, worked with no error.
Log attached.
2026-01-18-10-37-5.tzlog (310.6 KB)
Hi Gene,
Please note that we currently have an open development ticket for the Remove tool issue, and we will update this thread when the issue has been fixed.
As a workaround, kindly revert to the Topaz Photo v1.0.2, and you won’t have this issue with that version.
Windows: Download
Mac: Download
Snapdragon: Download
Anyone other user with the same issue can try the same workaround and reach out to us at help@topazlabs.com if the issue remains.
2 Likes
Problem is still there in 1.02 and 1.01. I have to go all the way back to 1.0.0 before the Remove tool works again.
Thanks for the update and confirmation. This will be relayed to the development team that only v1.0.0 works in your case. We have different behavior with other users, but here is v1.0.0 if anyone needs to revert back to this:
Topaz Photo v1.0.0
Installers:
Windows: Download
Mac: Download
Snapdragon: Download
1 Like
Remove Tool is working fine in 1.1.1 for me. 
2 Likes
I’ve put 1.1.1 back. For now I can do removals in Photo AI.
2 Likes
