REMASK 5

Topaz Products
1

hello I need help with remask 5 . I cant save my picture when I complete masking and choosing my background the pic I save comes up black back background white where it should have picture or I end up with original picture .Some on please HELP

2

Can you explain the actual steps you take and also your hardware details. I don’t have any issues and I do the following:

  • Open and Image
  • Create the Mask
  • Press Compute Mask
  • Do any necessary adjustments
  • Scroll down to Background after Clicking on Keep
  • Add an image as the Background or choose a solid color
  • Save As
3

Hi,

What application are you using to invoke Remask?

1 Like
4

It sounds like you’re saving the mask rather than the image itself. As AiDon says, make sure you select the Keep icon at the top before you save.

5

Thank you for your help … I did finally figure out have to save my work … it is nice to receive help . I didn’t know where to go for help . Thank you once again

6

I finally figured out how to save my work . Whe I read your reply and knowing what I did wrong .you are absolutely right I was saving the mask . Thank you so much for your help

1 Like
7

Remark 5 … i finally figured out what I was doing wrong … thank you for you help