Process ran out of memory. Couldn't generate output from the model for: Identity. - Process ran out of memory

Topaz Products Product Technical Support
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Getting a - Process ran out of memory. Couldn’t generate output from the model for: Identity.

  • Process ran out of memory.

Error Using 3.1.10

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I am also having this problem. Four 720p videos of no more than 45 minutes fail with the “Out of Memory” error when using Gaia to upscale to 1080p. I have 16GB of system memory on a Base Model M1 Pro 16" Macbook pro. Is there anything that I can do to manage this? MacOS activity monitor shows 12.44gb memory used so I would have thought I should be fine.

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@topaz i’m running 3.6 GHz 10-Core Intel Core i9 AMD Radeon Pro 5300 4 GB 16 GB 2667 MHz DDR4 Running Ventura 13.2.1 (22D68), using an EXTERNAL hard drive 7200RPM with 4.19 TB Available. I’m guessing weekends don’t have any support but I am under a deadline and would love some support thanks.

R