Hello, I find that a lot of the files that I import, take average two minutes.Sometimes one minute to render a preview and 7 to 8 hours to export which I find is standard under any given model and I have a high end lenovo laptop yet there are some that jump to 9 minutes and take one day and a half to export.Where’s the other ones that take an average of 7 hours to 8 hours one video took 1 hour my vudeis average one hour thirty minutes.My question is how do I speed up the preview time and export time for the videos that take 1 day and
11 hours to export.
Processing speeds and times within the app are based on a lot of variables:
-input source resolution, frame rate, codec/container
-model or models being run
-settings within those models
-output resolution, frame rate, codec/container
-systems hardware
-file path to drive
All of these can cause different processing times. Would need to see the logs from the app where you have a process that shows both situations for further review though.
If you want to grab the logs and your system profile and send to the support team we can take a look. help@topazlabs.com
How To Obtain Your System Profile (Windows)
How To Obtain Your System Profile (Mac)
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
