Good morning, i’ve installed the 1.6.1 patch but starlight precise stop to work, then i downgrade to 1.6.0 and now i cant login in: i have an error Password/Login token rejected how to fix it?
My account is active and i can login on my topaz account
I’m getting same error, but have not downgraded version, simply logged out of Topaz Video, now get this error trying to log back in 
Same issue here. I am on a Mac.
Don’t know what to do now.
Same issue on a Mac - with Topaz Photo v1.6.0 (fresh install - as I couldn’t sign in on my previous version) - dialogue box already has an error message when it displays! . . . even if I type my email address in - and click contine - same messge (email or password is incorrect / invalid).
No opportunity to even enter the password. Cleared cache, disabled chrome add-ins. Restarted the machine. Can log in to my Topaz account via Chrome - and see that I have access to Topaz Photo - and that it is active, and set to renew in November.
Just cannot get in to the application.
I won’t be renewing if this issue persists - it’s a real pain.
Then, it seems a general error, hope Topaz fix soon.
This was an issue that the team has since patched and everyone should be able to log back in now without further issue.
If you are running into any issues, please grab the logs from the app and send in to the support team at help@topazlabs.com for review and troubleshooting.
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
Thanks Kyle, I’m back in 
