When I try to open a file, PAI closes with the “Detecting subject” message.
Tried different files (JPG, TIF, RAW) with the same effort,
Tried uninstall-reboot-download install file again-install several times, with no change in behavior.
Topaz DAI, SAI, GAI are working perfect on this computer.
Please open either DeNoise, Sharpen or GigaPixel and go to Help, Graphics info., press the Copy button and paste here.
Application & Version: Topaz DeNoise AI Version 3.7.0
Operating System: Windows 11 Version 2009
Graphics Hardware: NVIDIA T1000/PCIe/SSE2
OpenGL Driver: 3.3.0 NVIDIA 516.94
CPU RAM: 32481 MB
Video RAM: 4096 MB
Preview Limit: 5763 Pixels
You will need to raise a support request at the main website as all seems OK.
Thank you very much!
