Missing Presets

I have just updated Studio 2, I went to use a preset in Precision Detail that I have used before and there are no presets?

I take you are on a Mac, if so this is a quote from support:

This seems to be an isolated issue we are having with some macs. Did you install and run as an admin or are you using a user account?
If you wouldn’t mind submitting a support ticket, we have an engineer investigating this issue right now.

Same, but I’m on windows. Presets are just missing unless I search for them in the search bar.