There used to be an option to upscale videos to 1980 x 1080, but I no longer see it. Some choices mention FHD, but the end result is only 1440 x 1080. I’ve processed a few clips already and am reluctant to do more unless I can get the resolution I need.
Is the option gone, or did it get renamed and is hiding in another menu?
The FHD preset should set the resolution to 1920x1080 for your export.
If you are not getting that can you email the logs from the app and a screenshot to the support team directly for investigation? help@topazlabs.com
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
I submitted a log on the 27th, but I didn’t include a screenshot because I don’t know what you need a screenshot of. I can provide one if you let me know what you need to see.
