I’ve tried to export an Apollo video twice. It goes fairly quickly, but the final file is 56kb? This is my first time trying Topaz Video on an Apple Silicon Mac. It worked fine on my i5 iMac, but that is a much older version. What am I doing wrong?
Can you send me the logs to review what is going on here, as there are a few variables that could be causing this issue. help@topazlabs.com
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
