Issues saving images!

Hi there. I just purchased Topaz Photo AI, but somehow it is not working properly.

  1. The face detection is locked, and it kept saying “No face detected.”
  2. When I save, the photo is totally black.

Can you pls help me?

Thanks
Jennifer

Can you submit a support ticket at support.topazlabs.com using the beacon at the bottom right corner of the page? We’ll be able to help troubleshoot faster than we can on this thread.