I purchased a package (topazlabs ) and spent three hours searching for a way to insert (Unlock Al upscaling in your Adobe Premiere timeline.) into the program (Adobe Premiere Pro ) unfortunately, the explanation was unclear. I downloaded the file topaz-labs-premiere-1.0.1-universal and searched for chatgpt, but it turned out that the CCX file does not support Windows systems. Currently, I am confused and need everyone’s help in explaining how to install it.
The CCX install should work on Windows system. Can you confirm you are running the latest version of Adobe Premiere 26.2.2?
If you can grab any screenshots of error messages that you are seeing and send them to the support team at help@topazlabs.com and we can try and get this sorted out.