How to use free trial

Topaz Video Bugs and Issues
1

New user, cannot find free trial option

2

Hi Lee.

Firstly, please remove your contact information as this forum is open to anyone or anything.

You have two options available for the Free Trial

Topaz Video (Studio) the new Subscription Version:

To use the latest version you’ll need to first pay for the Subscription have unlimited access and if you’re not happy cancel your Subscription within Seven Days for a full refund.

Here’s the link for more information about the Topaz Subscription Cancellation and Refund Policy

Topaz Video AI the old Discontinued Version:

Alternatively, It is still possible to Download and Install the old version then simply sign in to your account and you will be able to try it for Thirty Days obviously you won’t have access to the full compliment of Enhancements as the latest version but, you’ll have a pretty good idea of how Topaz Video works

For obvious reasons you won’t be able to purchase the old Topaz Video AI but, if you like your trial you can go ahead and Subscribe to the latest Studio version Topaz Video here’s the link to Download Topaz Video AI 7.1.5 for both Windows and Mac

v7.1.5
Mac: [DMG] - [PKG]
Windows: [Download]
Released October 2, 2025

Hope this helps

3

Thank you.

Best regards，
Lee

4

I installed the above version 7.1.5, but the software crashed immediately after opening.

5

Did you check the Recommended System Specs before Downloading here’s the Link to check

Hope this helps

6

If you are experiencing issues with 7.1.5 while trying it out, please send the support team an email at help@topazlabs.com with the logs for review.

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

Here is a video to help with the steps of how to collect the logs.